Field notes on AI, systems & software craft.
Practical writing from the engagements we ship. No hype, no listicles — filed by a senior remote team.
When to Leave Salesforce: A 5-Year TCO Model
The honest math on per-seat licences, admin overhead, and what custom CRM actually costs at the 200-seat break-even line.
WordPress to a Modern Stack: A 6-Month Migration Playbook
How to leave WordPress without breaking SEO — content audit, redirect map, and what to keep versus rebuild.
Replacing NetSuite: The Five Modules You'll Have to Build
A realistic scope for ERP replacement at sub-$200M companies — what to build, what to buy, and what to keep.
Self-Host vs SaaS: A Decision Framework for Mid-Market Teams
Four axes — cost, ops capacity, compliance, customisation — and a matrix for when each path is the right one.
The Hidden Cost of Per-Seat SaaS at 200 Employees
The line items procurement does not track — admin time, audit prep, integration drift, and the deep cost of vendor lock-in.
Why Your CFO Should Be Asking About Vendor Lock-In
Five questions to ask any vendor before signing — and what exit-ready architecture actually looks like.
Open-Source Replacements for the SaaS Stack You're Bleeding On
PostHog, Cal.com, Plausible, Documenso, Mattermost, ERPNext — what to swap, what to keep, and what hosting actually costs.
5 Signs Your Business Needs a Custom Software Solution
When off-the-shelf tools stop working, here's how to recognize the moment — and what to do about it.
The Real ROI of Business Process Automation
How to calculate payback on workflow automation projects, with a framework we use in every client engagement.
How to Use LLMs to Automate Your Business Workflows
A practical guide to integrating large language models into real business processes — without the hype, just the results.